Terms & Conditions of use

Welcome to woonik.store (hereafter the “Site” www.woonik.store).

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE OF THE WEBSITE (HEREINAFTER THE “CONDITION OF USE“) CAREFULLY BEFORE USING THE WEBSITE.

These Terms and Condition of Use govern the access to, and use of, the Website and the services available through the Website (hereinafter “Services”). 

Use of the Website and of the Services implies the full acceptance of these Conditions of Use and all guidelines and rules (including, for example but not limited to the Privacy Policy referred to the following article 14), and acknowledgement of their relevant mandatory nature. 

When registering to use the Website and subscribing to the Services, you (hereinafter “User”) will be asked to agree to be bound by these Terms of Use. 

You are only authorized to use the Website and the Services if you agree to abide by all applicable laws and the terms of these Terms of Use and indicate your acceptance during the registration, or subscription, process. If you do not agree to be bound by these Terms of Use and to follow all applicable laws, you should not proceed with registering or using the Services.

Woonik  reserves the right to modify these Terms of Use from time to time. Woonik will post the updated version of Terms of Use on this Website. 

Please consult these Terms of Use regularly. The use of the Website and the Services after such modifications by Woonik constitutes your full acceptance of the revised Terms of Use. 

If you do not agree with the revised Terms of Use, please stop using the Website and Services.

1. Company Information

1.1 The website and its contents are designed, operated and administered by the individual company of Woonik of Marsilio Nicola, with registered office in Via B. Di Ronco n. 9/B 33020 Sutrio (UD), VAT no. 02969480306, Fiscal Code and registration number in the Register of Companies of Pordenone-Udine MRSNCL94M29L195T, REA number UD-353137 (hereinafter Woonik).

1.2. Purchases made through the Website by clients in Italy are processed by the individual company Woonik of Nicola Marsilio with a registered office in Via B. Di Ronco n. 9/B 33020 Sutrio (UD), VAT no. 02969480306, Fiscal Code and registration number in the Register of Companies of Pordenone-Udine MRSNCL94M29L195T, REA number UD-353137.

2. User Age

2.1. The Services are generally not intended for persons under the age of eighteen (18) years (or the age of majority of the individual’s relevant country). If you are under this age, please do not register for, or subscribe to, the Services. If Woonik learns that you are under eighteen (18) years of age or any other majority age in your country (fraudulently misrepresented your age during the registration process, if applicable), Woonik will promptly cancel your registration, or subscription, if any, and stop providing you with the Services.

3. Registration and Subscription to the Services

3.1 You may register for, or subscribe to, Woonik’s Services as available on the Website.

3.2 When registering for, or subscribing to, our Services you must provide accurate and true information. In the event of any change in the information you provided upon your registration or subscription, you agree to promptly inform Woonik to ensure that you will receive our messages and that we will not in error contact third parties.

3.3. If you registered for a Service requiring prior authentication (for example, Account or  Wish list), you agree to notify Woonik immediately if you suspect any unauthorized use of your account or access to your password. You are solely responsible for any and all use of your account attributable to you or by default in protection of your password.

3.4 Without prejudice to other remedies provided by applicable law and under these Terms of Use, in the event you fail to comply with the obligations under these Terms of Use, Woonik will be entitled, at its sole discretion, to cancel your registration or subscription, and/or to block your account and/or deny, restrict, suspend, or terminate your access to the Website and to the Services.

4. Duration and Termination

4.1 Your registration for, or subscription to, one or more Services will be effective upon successful completion of the registration or subscription process.

4.2 These Terms of Use, and any posted revision of these Terms of Use, shall remain in full force and effect for the entire duration of your use of the Website or of the Services.

4.3 You may terminate your registration for, or subscription to, the Website at any time at your sole discretion, without reason, by sending an email to [email protected].Woonik will confirm to you the cancellation of your registration or subscription.

4.4. Woonik may immediately terminate your registration or subscription, or suspend it, at any time and at its sole discretion, in the event of any material breach by you of these Terms of Use, without prejudice to any other remedies provided by the applicable law. Woonik will notify you about the termination or suspension, as applicable, by e-mail. Your registration or subscription details will be deactivated.

5. Electronic Services

5.1. Certain parts of the Services may need to be provided through electronic communication channels (such as e-mail, SMS, telephone).

5.2 You agree that Woonik may contact you for Services-related issues by SMS, e-mail or other electronic technology and you acknowledge that, in some jurisdictions, the use of the mobile services may result in charges imposed on you by your communication service provider and that you will be responsible for such charges.

6. Protection of industrial and intellectual property rights

6.1 The terms ”Website” and ”Material” refer, respectively, by way of example, to the software design, implementation and use of the Website, the layout, structure and organization of the contents of the Website, and to any Material reproduced therein and / or made available to the public, including in particular the collection and organization of data and information, photographs, images, illustrations, texts, video clips, musical compositions, audio clips, designs, devices, logos, trademarks, distinctive elements so-called trade dress or any other Material reproduced and / or made available through this Website (”Material”).

6.2 All Materials on this Website, in whole and in part, including – by way of example and not limited to- trademarks, domain names, designs and models, patents and copyright, are protected and in the sole ownership of Woonik. All rights are reserved, at the European level.

6.3 All trademarks and logos which are reproduced on the Website are trademarks of Woonik at European level. All domain names used on the Website and / or connected to it are owned – or used with permission – by Woonik, which manages them internationally.

6.4 This Website is solely for private, personal and non-commercial use, and the Material on this Website is presented for information and/ or promotional purposes only.

6.5 It is not permitted to reproduce (except where the reproduction is made for personal non-commercial use), publish, disclose, transmit, make available to the public, republish, distribute, display, remove, delete, add to, or otherwise modify, create and / or use derivative works from, or on any case works inspired to, sell or participate in any sale of, this Website, any of the Material in this Website or related software , in whole and / or in part, in any form and / or manner, and for any purpose.

/If the downloading or the copying should be permitted by Woonik in writing, the user will not obtain any right, title or interest in any Material or software as a result of any such downloading or copying.

6.6 Any use of the Website, the Material or the registered trademarks which is not expressly permitted by these Terms of Use is prohibited. The lack of any remedy by Woonik whether in court or out-of-court does not mean acquiescence or tolerance of any violations of these Terms of Use.

7. Submitted Material

7.1 You acknowledge and agree that any proposals, projects, ideas, concepts, photographs, contributions or any other content and material (with the exception of personal data) disclosed or sent to Woonik through this Website or by other means (hereinafter ”Submitted Material”) is not considered confidential. By submitting the Submitted Material you grant to Woonik the right , non-exclusive and at international level, to copy, reproduce, publish, disclose, distribute or otherwise use, in whole or in part, the Submitted Material, for the entire term of protection thereof, for advertising, promotional or product development purposes.

7.2 Woonik is not required or will not be required in the future to:

(i) keep any Submitted Material confidential;

(ii) pay compensation for any use of the Submitted Material or  in any case related to it;

(iii) respond to the submission of Submitted Material and / or confirm the receipt.

7.3 You declare and warrant that the Submitted Material does not violate any rights of third parties arising from the law and / or contract, including, by way of example, the rights related to the author, trademarks, patents, trade secrets, confidentiality and any other proprietary or personal rights.

7.4 By submitting the Submitted Materials, you acknowledge the right (but not the obligation) of Woonik to copy, reproduce, publish, disclose, distribute or otherwise use such Submitted Material, or any part thereof, for any purpose, including, by way of example, advertising, promotional, product development or other commercial purposes, without in any case granting you or any third party the right to any compensation. You are and will be fully responsible for the content of any Submitted Material.

7.5 Woonik reserves the right to reject or delete any Submitted Material for any or no reasons, including Submitted Material that in our judgment violates these Terms of Use or which may be offensive, illegal or violate the rights of third parties, or harm or threaten the safety of third parties.

8. Links to other sites

8.1 This Website may contain links to other websites. Woonik has no control over such websites and will not be responsible or liable for any accessibility of third party websites or for their content.

8.2 The presence of links to other websites and references to information, products or services of third parties linked to this Website do not constitute, and should not be interpreted, in any way, as an endorsement by Woonik of such websites, information, products or services. Any question or comment related to these websites must be addressed to the relevant operators.

8.3 You are not permitted to frame this Website on any other website or to link to any part or section of the Website and / or to the Material, in whole or in part, without prior written consent of Woonik. 

9. Authenticity of products branded “Woonik”

9.1 The products branded ”Woonik” promoted through the Website are made with the finest materials, and they are all MADE IN ITALY.

10. Exclusion of warranties

10.1 To the maximum extent permitted by applicable law, this website, its contents and services are provided free of charge on an ”as is” and ”as available” basis. Woonik provides no warranty in connection with this website, its content or services, such as, by way of example, that it will always be available, without interruption or errors in functioning, or that it will be safe from malicious programs (such as viruses, bugs, malware or similar), or that it is suitable for any particular purposes, and expressly declined any such warranties.

10.2 Considering that the services are offered for free, Woonik works to ensure that the information made available through the website is accurate and up to date. However Woonik cannot guarantee the accuracy of such information or that such information is free from errors or omissions and Woonik makes no warranty, and shall have no liability, in respect of the same. Woonik reserves the right to update and/or correct the contents of the website at any time without notice and without any liability.

11. Limitation of liability

11.1 Some countries do not allow all or part of the following limitations or exclusions of liability and, if required by applicable law, the contents of this article may not apply to you.

11.2 You are responsible for evaluating the information and content obtained through the website. By using the website you undertake all risks connected to the relevant use and to take full responsibility for any failure in the use, loss of data and costs associated with all necessary service and maintenance of hardware and / or software used in connection with the website.

11.3 To the maximum extent permitted by applicable law, you also undertake not to hold Woonik and our service providers, liable, in any way, for any possible damages including, for example but not limited to, any direct or indirect damages of any kind, losses or expenses arising or resulting from the use of this website, the services, its contents or related to it, or any linked site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if you are advised of the possibility of such damages, losses or expenses.

11.4 It is understood that nothing in these terms of use shall exclude or limit (i) Woonik’s liability in case of death or personal injury; (ii) Woonik’s liability in case of fraud, fraudulent misrepresentation or gross negligence; and/or (iii) any other liability that cannot be excluded or limited by applicable law.

12. Indemnity

12.1 To the maximum extent permitted by applicable law, you agree to indemnify and hold Woonik, as well as the owner and each of our managers, representatives and employees, from any loss, liability, claim, or demand (including reasonable attorneys’ fees), made by any third party due to or arising out of your use of the Website and the Services in violation of these Terms of Use and/or arising from a breach of these Terms of Use and/or any breach of your representations and warranties set forth herein and/or if any Submitted Material that is transmitted through the Services causes Woonik’s liability to third parties.

13. Applicable law and Jurisdiction 

13.1 These Terms of Use and any non-contractual obligations arising out of or in relation to the Terms of Use shall be governed by and will be interpreted in accordance with Italian laws (with the exclusion of the rules of private international law), except otherwise provided under mandatory local legislation of your place of residence. All disputes arising out of or relating to these Terms of Use or any non-contractual obligations arising out of or relating to the Terms of Use shall be submitted to the exclusive jurisdiction of Italian courts or the jurisdiction of the courts of your place of residence, if so provided under the applicable law.

14. Privacy

14.1 Before uploading or providing any personal data to this Website please read carefully Woonik’s privacy policy regarding the protection of personal data available here.

General Condition of Sale

Updated to November 2019

  1. General provisions 
  1. Identification of the seller
  1. Information on Products and their availability 
  1. Price
  1. Execution of the contract 
  1. Method of payment 
  1. Transport and Delivery
  1. Shipping and delivery confirmation 
  1.  Wrapping or packaging 
  1. Right of withdrawal
  1. Replacement of a product 
  1. Lack of conformity
  1. Guarantee of authenticity and intellectual property rights 
  2. Applicable law and Jurisdiction 
  3. Contacts 

1. General Provisions

1.1 These general conditions of sale (hereinafter, “General Conditions”) apply to all sales of Woonik products (hereinafter, “Products” or “Product”) carried out through the Website www.woonik.store (hereinafter, “Website”). 

1.2. Selling of Products, regulated under these General Conditions, is only available to consumers (hereinafter, “Clients” or “Client”); by “Client” we mean any physical person, over the age of 18,  who makes the purchase for purposes other than conducting commercial, professional or corporate business.  

1.3 The language of any contract of sale through this Website shall be italian.

1.4. Clients are required to carefully read these General Conditions, which are available on the Website to enable Clients to acknowledge, store and reproduce them. Woonik (as defined below) will send a copy of the General Conditions to the Client pursuant to the provisions of the following article 5.10 of these General Conditions. Contracts of sale executed with the Clients will be archived by Woonik for the retention period required by applicable law. 

2. Identification of the seller

2.1 The seller is Woonik of Marsilio Nicola with a registered office in Via B. Di Ronco n. 9/B 33020 Sutrio (UD), Italy,  VAT no. 02969480306, Fiscal Code MRSNCL94M29L195T, REA number UD-353137 (hereinafter Woonik).

3. Information on Products and their availability 

3.1. Information on Products (along with the relevant Product codes) and relevant prices are available on the Website. 

3.2 The Products available on the Website are a selection of items normally available on the Website or at official retailers; however, Woonik does not provide any warranty to the Client relating to the availability in the stores of the Products available in the Website. The graphic representation of the Products displayed on the Site may differ from reality; the Client must therefore rely exclusively on the description of the Product and on the characteristics of the same reported on the Site. 

3.3. Woonik reserves the right at any time to limit quantities and/or type of Products available from the Website. The style, models and colors of the Products described on the Website may be changed without notice. During the purchasing process, an automatic response will inform the Client if the order cannot be processed due to the unavailability of the ordered Product. Woonik is not liable to the Client in case of unavailability of a Product if this occurs before the execution of the contract. 

3.4. The maximum number of pieces for each Product that may be included by the Client in the order proposal is three pieces.

3.5. Woonik shall not be liable for errors occurring as a result of a failure of the Client’s connection to the Website. 

4. Price 

4.1 The prices of the Products are indicated on the Website in Euro and are inclusive of all applicable taxes and any applicable surcharges.

Any delivery costs must be added to the price of the Products and are indicated separately in the order form, if any. 

4.2 Woonik regularly verifies that prices of the Products displayed on the Website are correct; however, Woonik cannot guarantee the absence of errors. In the event a Product is listed at an incorrect price, Woonik reserves the right to refuse or cancel orders placed for the Product listed at the incorrect price and Woonik shall offer the Client the opportunity to purchase the Product at the correct price. If the error is found only after the acceptance of the order, Woonik will offer the Client the possibility to cancel the order. 

5. Execution of the Contract 

 5.1.The Website shows the essential characteristics and the price of each Product. The information displayed on the Website does not represent an invitation to treat by Woonik.

5.2. Before submitting an order proposal through the Website, Client shall read carefully all the instructions provided during the purchase procedure (also including the delivery charges, the return policy and the privacy policy statement), along with these General Conditions. 

5.3. To purchase a Product, Client must (i) include the selected Product in the “Cart” by clicking on the appropriate button, (ii) fill in the order proposal, (iii) select the payment method, (iv) accept the General Conditions and (v) send the order proposal to Woonik through the Website. 

5.4. Sending of the order constitutes an offer to purchase the selected Product, regulated under these General Conditions and binding for the Client (with no prejudice to the return policy under Article 10). The sending of the order proposal by the Client obligates the Client to pay the price of the ordered Products.

5.5. Any error/change in data entered by the Client in the order proposal may be corrected by the Client by following the process described on the Website, before sending the order proposal (by way of example: Client may change the quantity of Products that they intend to purchase by adding or removing one or more Products from their “Shopping Cart”). 

5.6 Without prejudice to the use of data described in the Privacy Policy statement, the order proposal and the Client’s data related to that order proposal may be kept by Woonik for the period required by applicable legislation.

5.7. An order proposal may be refused by Woonik within 30 days of receiving it. In this case, no amount will be due from the Client to Woonik.

Woonik may refuse an order proposal, by way of example and not limited to the following circumstances: 

(i) the Products are not available (with no prejudice to the provision set out under article 3.3); or

(ii) reported, or suspected, fraudulent or illegal activities, including suspected purchases for resale or commercial purposes; or

(iii) the Client has not fulfilled his/her obligations deriving from a prior contract executed with Woonik.

5.8 The contract between Woonik and the Client is executed upon receipt by the Client of the acceptance by Woonik of the order proposal (“Order Confirmation”). The acceptance (or the refusal) by Woonik shall be sent to the Client via e-mail at the address provided by the Client in the order proposal.

5.9 In case of unavailability of one or more of the Products, the Client will receive an email duly informing him about the unavailability of the Products. In this case the order proposal will be cancelled or partially accepted just in relation to the available Products. In case of partial acceptance, the Client shall pay (or shall be charged, in case of payment through the credit card) only the price of the available Products.

5.10 In accordance with the provisions of Articles 51, paragraph 7, of  Decree-law no. 206 of 6 september 2005 (“Consumer Code”) the Order Confirmation will include a summary of the essential characteristics of the purchased Products, a detailed indication of the price and means of payment, information on delivery charges, if any, information on the conditions and methods to exercise the right of withdrawal, including information on the exclusion of the right of withdrawal for personalized Products, the address to which complaints may be addressed, information on support services and on existing commercial terms, if any, and a copy of these General Conditions.

5.11 Once the Order Confirmation is sent to the Client, the order cannot be cancelled or modified. Dispatched Products can however be returned as set out in Article 10 below.

5.12 The risk of loss of or damage to the Products shall pass to the Client when the Client (or a third party indicated by the Client and other than the carrier) has acquired the physical possession of the Products.

6. Method of payment

6.1 Payment of the price of the Products included in the order proposal and the shipping costs, if any, shall be paid by the Client by credit card, PayPal or by bank transfer.

6.2 Woonik only accepts payments made through the PayPal site.

6.3 The transactions will be debited from the Client’s credit card only after:

(i) the credit card data has been verified;

(ii) the authorization to debit the card has been received from the issuer of the card used by the Client, and

(iii) the availability of the Products has been confirmed by Woonik.

6.4 In some cases, the transaction will be debited from the Client’s credit card only after:(i) the credit card data has been verified; and (ii) the authorization to debit the card has been received from the issuer of the card used by the Client.

6.6 Woonik also accepts payments made by bank transfer to the following IBAN code: it42v0863764060000023049723. All costs and expenses (including bank charges) associated with the bank transfer applied, as the case may be, to the Client by the bank, shall be borne by the Client. Payment shall be due within and not later than 7 (seven) working days from the date of the Order Confirmation.

6.7 In the event that, for any reason, it is impossible to debit the amount due by the Client (or, in the case of a bank transfer, the funds corresponding to these amounts are not available on the bank account) within the due deadline provided in the previous article, the contract will not be executed and the order will be cancelled.

7. Transport and delivery

7.1 The purchased products will be delivered by a courier service selected by Woonik (hereafter “Courier”) on working days. Products shall be delivered to the address indicated by the Client in the order proposal. Woonik shall not deliver to PO Boxes.

7.2 Except if a force majeure event or unforeseeable circumstances occurs, purchased Products shall be delivered within 30 (thirty) days from the date indicated in the Order Confirmation. In case the delivery has not occurred within the above indicated term, the Client be entitled to repudiate the Contract and Woonik shall, without undue delay, reimburse all sums paid under the Contract.

7.3 At the time of delivery, the Client (or a nominated representative) is required to:

(i) verify that the number of items being delivered corresponds to that indicated on the delivery note; (ii) verify that the packaging and its seals are intact, undamaged, not wet or altered in any manner;

(iii) sign the delivery note; and (iv) if requested by the Courier, show his/her ID. 

Any damages to the packaging and/or the Product, or discrepancies in the number of items or documentation must be immediately indicated in writing on the Courier’s delivery note.

Except to the extent permitted under applicable laws, once the Courier’s document has been signed and no objection has been raised by the Client, the Client may not make any objection to the exterior characteristics of the delivered parcel, provided that the Client is entitled to subsequently raise objections in relation to the any other features related to the Products in accordance with the conditions set forth under article 13 below.

7.4 Delivery charges, if required, shall be borne by the Client and will be indicated separately on the order form and invoice.

8. Shipping and delivery confirmation

8.1 Woonik will send to the Client a shipping confirmation via email once the Products are dispatched.

9. Wrapping or packaging

9.1 The Products purchased from the Website are delivered with the standard packaging used by Woonik.

10. Right of withdrawal

10.1 Pursuant to Article 52 of the Consumer Code, the Client has the right to withdraw from the contract, without specifying the reason, within 14 (fourteen) days from the date in which the Client (or the representative duly authorized to receive the Products) obtains the physical possession of the Products or, in case of partial deliveries, the last Product. 

10.2 To exercise the right of withdrawal, the Client shall, within the term mentioned under article 10.1, send by email, or by ordinary mail:

• the withdrawal form attached herewith, duly filled in and undersigned; or

• a communication highlighting the Client’s intention to exercise the right of withdrawal pursuant to Article 52 of the Consumer Code; such communication shall include the following information: (i) indication of the Product for which the Client wishes to exercise the right of withdrawal; (ii) order number and (iii) in the event that the Client has purchased the Products by bank transfer, the Client’s IBAN code to which the reimbursement is to be made. Communications shall be sent to the following address:

Woonik by Marsilio Nicola
Via B. Di Ronco, 9 / B
33020 Sutrio UD – Italy
[email protected]

10.3 Within 14 (fourteen) days from the communication of withdrawal (sent pursuant to previous Section 10.2), the Client shall return the purchased Products to Woonik at the following address, choosing the most appropriate shipping method for the value of the Products: Woonik di Marsilio Nicola, Via B. Di Ronco 9 / B, Sutrio, 33020 Udine, Italy. Save as otherwise stated on the Website, delivery costs for returning the Products to Woonik shall be borne by the Client. The Products shall be returned in their original condition, unaltered, unused, undamaged and with original labels still attached. In the event of any diminished value of the Products resulting from the handling of the goods by the Client other than what is necessary to establish their nature and characteristics, Woonik reserves the right to refuse the reimbursement of the Products. The Client shall only be liable for any diminished value of the Product resulting from handling of the goods other than what is necessary to establish the nature, characteristics and functioning of the goods.

10.4 Woonik shall reimburse all payments paid by the Client, including any possible reasonable delivery costs within 14 (fourteen) days from the date on which Woonik has received the Products back by the Client. Reimbursement shall be executed by Woonik with the same means of payment used by the Clientfor the initial transaction, unless the Client has expressly agreed otherwise and provided that the Client does not incur any fees as a result of such reimbursement.

11. Replacement of a Product

11.1 Without prejudice to the Client’s rights according to articles 10 and 13 of these General Conditions, Woonik allows in any case the Client to replace Products purchased on the Site. To this end, the Client shall: 

(I) once the Products are received, the Client shall contact Woonik by e-mail at the address: [email protected]

(II) after that, the Client shall fill in the form, provided with the delivered Products which the Client intend to replace, clearly indicating the code (as indicated on the Site) of the new Products that the Client wishes to receive; 

(III) no later than 14 (fourteen) days from the date of delivery of the Products, the Product to be replaced must be returned by the Client to Woonik in the original conditions as when delivered, (avoiding to remove the labels), along with the form indicated in the previous article 

11.1 (II).  Save as otherwise stated on the Website, the delivery costs for returning the Product shall be borne by the Client.

11.2 The Products shall be returned in their original condition, unaltered, unused, undamaged and with original labels still attached. In the event of any diminished value of the Products resulting from the handling of the goods by the Client other than what is necessary to establish their nature and characteristics, Woonik reserves the right to refuse the reimbursement of the Products. The Client shall only be liable for any diminished value of the Product resulting from handling of the goods other than what is necessary to establish the nature, characteristics and functioning of the goods.

11.3 The amount paid by the Client shall be reimbursed by Woonik, through the same means of payment used by the Client for the initial purchase, within 14 (fourteen) days after the returned Products have been delivered to Woonik. 

11.4. The replacement will be accepted by Woonik subject to the availability of the new Products requested.

11.5. The replacement will be processed by Woonik as a new order of the Client subject to the same terms and conditions as set out in these General Conditions for the initial order. In particular, if the Products that the Client intends to replace have been initially paid by credit card, Woonik will first refund the price initially paid by the Client and then will charge the price of the new requested Products pursuant to article 6.3 above. If the initial payment was made by bank transfer and the price of the new requested Products is the same as the price paid by the Client for the Products he/she wishes to exchange, Woonik will withhold the initial sum paid by the Client. If the price is different, Woonik will refund – or request the Client to pay – the difference, as the case may be.

12. Lack of conformity

12.1 If a Product sold by Woonik should show manufacturing defects or an alleged lack of conformity, the Client will contact Woonik by email to or by ordinary mail to the following address:

Woonik by Marsilio Nicola
Via B. Di Ronco, 9 / B
33020 Sutrio UD – Italy
[email protected]

12.2 The legal guarantee established by Articles 129, 130 and 132 of the Consumer Code as defined below apply to the sale of the Products. Under these Articles, the Client has the right to have the Products brought into conformity, free of charge, by repair or replacement. In case of failure of one of the remedies above, according to the provisions of Article 130, paragraph 7, of the Consumer Code, the Client may obtain an appropriate reduction in the price of the Products, or the contract cancelled. The Client loses these rights if fails to notify Woonik of the lack of conformity within 2 (two) months from the date on which the Client detected such lack of conformity. In any event, the action intended to assert a lack of conformity not shall automatically lapse 26 (twenty six) months after the delivery of the Products.

12.3 In the event the Client is seeking the Product to be repaired or replaced due to lack of conformity pursuant to this article 12, the delivery costs for returning the Product to be repaired or replaced shall be borne by Woonik, as well as any costs related to the delivery to the Client of the repaired or replacing Product.

13. Guarantee of authenticity and intellectual property rights

13.1 Woonik guarantees the authenticity of all Products purchased on the Website. Products bearing the Woonik trademark are produced with materials, are manufactured by italian artisans, and are all rigorously and fully MADE IN ITALY.

13.2 All “Woonik” trademarks, the set of figurative and/or shape marks present in the Products, the relevant accessories and/or packaging, as well as all the illustrations, images and logos protected by copyright, and more generally all the intellectual property rights relating to the Products, are and remain the exclusive property of Woonik.

14. Applicable law and Jurisdiction 

14.1 These General Conditions and, consequently, the contracts concluded with Clients are governed by Italian law (in particular, the Consumer Code and Legislative Decree no. 70 of April 9, 2003, “E-commerce Decree”) and must be interpreted according to it..

14.2. The disputes arising out of, or relating to these General Conditions shall be submitted to the territorial jurisdiction of the competent courts of the place of residence or domicile of the Client.

15. Contacts 

15.1 For further information and assistance with the Website or on the methods of purchase online, the Client may contact Woonik at one of the following contacts:

Woonik by Marsilio Nicola
Via B. Di Ronco, 9 / B
33020 Sutrio – Udine – ITALY
Tel. +39 3341715692
[email protected]